Privacy Policy
How we collect, use and protect your information.
Last updated September 2026
What we collect
When you book or contact us we collect your name, phone number, email, the service requested, the date and time, and any notes you add. The website may use cookies and analytics, including Google Ads conversion tracking if enabled. The calendar file is generated in your browser and is not sent to us.
How we use it
- To confirm, remind and manage appointments by text and email
- To keep a service record (formulas, timing) for consistency between visits
- To measure advertising performance in aggregate
- To send occasional offers only if you opt in
Sharing
We do not sell personal information. Booking and messaging providers process data on our instructions.
Cookies
Disable cookies in your browser; the site still works. See policies.google.com/technologies/partner-sites for Google’s use of data.
Your rights
Request a copy, correction or deletion of your information by email.
Contact
The M Factor Style Company, 210 E Trade St, Charlotte, NC 28202. Phone (980) 272-1115, email [email protected].